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February Membership Luncheon
Thursday, February 4, 2010, 12 Noon
Networking: 11:30 – 11:55am
Community Center at Mercer View
8236 SE 24th Street
Subject: Ten Critical Steps That Could Make or Break Your Business
Speaker: Brad Worthley, Worthley International
How successful could your business be if you had the right tools and knowledge?
With over 35 years of experience, Brad Worthley teaches businesses how to consistently build and retain both customer and employee loyalty.
His presentation will cover ten critical steps that every business needs to know to dominate their competition including:
• How to create a strategic plan
• Defining Your Differentiating Factor
• Setting S.M.A.R.T. Goals
• Non-negotiable Service Standards
• Focusing on the Profit Chain.
Brad has worked with small, medium and some of the largest companies in America, including Alaska Airlines, Nordstrom, Macy's, and McDonald's to name a few.
Please note: This program will be longer than the usual luncheon presentations. Please arrive on time. The program will start at 12:10.
| Date: |
February 4, 2010 |
| Time: |
12 Noon
11:30 AM to 11:55 for Informal Networking
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| Place: |
Community Center at Mercer View
8236 SE 24th, Mercer Island |
| RSVP: |
Return e-mail or phone, (206) 232-3404 |
| Cost: |
$15 for members, $18 for non-members and for anyone without a reservation |
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Call the Chamber office, 206-232-3404, or e-mail your reservation to mi_chamber@msn.com. by Tuesday, Jnuary 2nd at 4:00 PM. It is the Chamber’s policy to bill for reservations not cancelled 24 hours in advance. |